1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times typically range between 3 to 7 business days depending on your location.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Damages & Issues

Intertrigo Relief is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim or reach out to us directly.

5. Contact Us

If you have any questions about our Shipping Policy, please contact us at: hello@veltollc.com